About BasketballBay

1. About BasketballBay

Since it launched in 2004, BasketballBay has become the premier destination for the best basketball shoes available anywhere. BasketballBay works to bring you the hottest trends at the best prices, plus with buying guides, how to pages, customer rankings, almost anything you need to know to complete your basketball. We are constantly updating and adding products.
We want BasketballBay to work for you, and we encourage you to send us your questions, comments, suggestions and reviews.

2. Payment

We accept visa & master card, Western Union, T.T., payment.

4. Exchanges/Returns

We have a 100% satisfaction guarantee.If you are not satisfied with your product within 7 days of receipt you can send it back to us for exchanges or refund.
For return/exchange,shoes must be in brand new condition as received,with the original box they came, without any tape or marks on the shoebox.
According to the laws of our bank,customers have to pay for the shipping fee of returns.Additional shipping fee will be requested for exchange.